INTRUST Bank Arena Seating Chart: Complete Layout Guide & Best Seats For 2026

Located at 500 E Waterman Street in downtown Wichita, Sedgwick County, Kansas, INTRUST Bank Arena stands as the premier multi-purpose entertainment venue in the region. With a maximum capacity reaching up to 15,000 spectators depending on the event configuration, understanding the complex seating layout is essential for securing the optimal vantage point. Whether attending a Wichita Thunder ECHL hockey match, a major touring concert, an NCAA basketball showdown, or a family arena show in 2026, navigating the lower bowl, upper bowl, floor seating, and premium suite levels requires clear, accurate structural insight.

Structural Breakdown of the INTRUST Bank Arena Layout

INTRUST Bank Arena features a modern, dual-tier bowl design anchored around a flexible central floor area. The building design prioritizes steep vertical angling to keep spectators close to the action regardless of elevation. Understanding how the facility partitions its sections prevents common purchasing errors, such as obscured sightlines or unintended side-stage views.

100-Level Lower Bowl (Sections 101 to 124)

The lower bowl wraps continuously around the main arena floor, providing the closest fixed-tier seating in the facility.

• Sections 101 through 105 & 120 through 124: Located along the north side and corners. In hockey setups, these sections surround the team benches and penalty boxes, while during end-stage concerts, Sections 101 and 124 sit closest to the side-stage perimeter.
• Sections 111 through 114: Situated directly opposite the north side along the south straightaway. For hockey, Section 112 sits directly at center ice. For basketball, these sections mirror the mid-court line.
• Sections 106 through 110 & 115 through 119: Positioned behind the goal lines for hockey and behind the endlines for basketball. During concerts, Sections 116–118 face the stage directly from the far end of the arena bowl.

Row labeling in the lower bowl generally begins with Row A or AA closest to the glass/rail, transitioning into numbered rows (Row 1 up to Row 26) as the tier ascends toward the main concourse level.

200-Level Upper Bowl (Sections 201 to 224)

The upper level offers cost-effective viewing options elevated above the luxury suite tier. Access to the 200-level is provided via escalators and staircases on the main concourse.

• Sections 211 through 215 & 201 through 205: Positioned along the long sides of the arena floor, offering clear, elevated perspectives across the entire surface.
• Sections 206 through 210 & 216 through 224: Located in the upper corners and end zones. During end-stage concert configurations, sections behind the stage (typically Sections 207–209) are either closed off or sold as limited-view tickets.

Rows in the 200-level typically range from Row 1 up to Row 18. The steep pitch ensures that even upper-row seats maintain an unobstructed view over the heads of patrons seated below.

Premium Suites, Loge Boxes, and Executive Level

Situated directly above the 100-level lower bowl and below the 200-level upper bowl sits the executive suite level. This restricted-access floor houses 22 luxury executive suites and multiple loge boxes along the sides of the arena. Premium seating tickets grant access to private restrooms, upscale catering services, and designated bar lounges on the suite concourse.

2026 INTRUST Bank Arena Seating Specifications by Event Type

Selecting the Best Seats at INTRUST Bank Arena by Performance Type

Choosing the ideal seat depends heavily on the specific nature of the event staged at INTRUST Bank Arena. Sightlines that excel for sports may not deliver optimal sound or visual fidelity for high-production concerts.

High-Energy Concerts and Touring Acts

For end-stage musical tours, seating choices generally fall into two categories: immersive floor access or elevated bowl viewing.

Floor Seating StrategyFloor sections (typically designated as Floor 1 through Floor 9) sit on the flat arena surface. Reserved floor seats on Floor 1, Floor 2, and Floor 3 put fans closest to the performance. However, because the floor is flat rather than stepped, shorter guests in rows behind Row 10 may experience line-of-sight blockages from patrons standing in front of them. For General Admission (GA) pit configurations, arriving early at designated entrances is critical to securing front-rail positioning.

Elevated Lower Bowl AdvantageSections 102, 103, 122, and 123 (Rows 5 through 15) are widely considered the ideal compromise for concerts. Elevated slightly above floor level, these seats provide an unobstructed view across the stage without line-of-sight interference from the standing floor crowd, while maintaining direct proximity to main stage speakers and side video walls.

Wichita Thunder Hockey Games

Hockey sightlines require balancing board proximity with play tracking across the entire ice sheet.

• For Maximum Intensity: Rows A through C in Sections 101–105 and 111–114 put spectators directly against the seamless acrylic glass. While board reflections can occasionally distort far-corner views, the physical impact of the game is unmatched.
• For Tactical Sightlines: Rows 8 through 16 in Sections 102, 103, 112, and 113 offer an elevated angle clear of the glass frame, allowing fans to track puck movement, line changes, and offensive zone plays with full clarity.
• Home Team Attack Zone: The Wichita Thunder shoot twice toward the goal in front of Sections 107–109. Fans wanting to sit close to the opponent's goalie during two of the three periods should select seats in these south-end sections.

College Basketball and Combat Sports

For basketball tournaments and wrestling/MMA events, the arena floor area expands or contracts to house court extensions and ring walkways.

• Courtside Risers: Temporary riser seating is added around the court perimeter. While close, ensure these sections are labeled with clear riser numbers so you do not end up behind team bench seating or scorekeeper tables that block floor visuals.
• Mid-Court Elevation: Sections 103 and 112 provide classic mid-court views. Rows 6 through 14 give enough height to see plays develop across both key areas while keeping player dynamics clearly visible.

Premium Hospitality, Executive Suites, and Loge Seats

INTRUST Bank Arena provides upgraded hospitality tiers designed for corporate entertainment and high-end event experiences in 2026.

+-------------------------------------------------------------------+ | SUITE LEVEL FEATURES | +-------------------------------------------------------------------+ | - Private Suite Access via VIP Entrance on Waterman Street | | - Dedicated In-Suite Food & Beverage Catering Services | | - Custom Leather Stadium Seating + Bar-Height Counter Space | | - Exclusive Lounge Access on the Private Executive Concourse | +-------------------------------------------------------------------+

Executive Suites

The 22 executive suites accommodate groups of 16 to 20 guests. Positioned on the private suite concourse ring between the 100 and 200 levels, each suite features high-end leather seating, wet bars, flat-screen monitors displaying live venue feeds, and customizable catering options managed by the arena's culinary partner.

Loge Boxes

Located along the sides of the arena, loge boxes offer a private box experience for smaller groups (typically 4 to 8 guests). Loge ticket holders enjoy plush movable chairs, personal drink rails, and access to premium club lounges without committing to a full executive suite footprint.

ADA Accessibility, Entry Gates, and Concourse Layout

INTRUST Bank Arena fully complies with ADA specifications, offering accessible seating across all levels and price points.

Accessible Seating Locations

ADA-compliant wheelchair locations and companion seats are distributed throughout both the lower and upper bowls:

• Lower Concourse ADA Placement: Located at the top of sections in the 100-level (typically behind Row 20), providing flat, step-free access directly off the main concourse.
• Upper Concourse ADA Placement: Available in select 200-level end zone and side sections, accessible via elevators located at the main entry rotundas.
• Assistive Devices: Hearing amplification headsets and sensory accommodations can be requested at Guest Services behind Section 118 on the main concourse.

Arena Gates and Entry Navigation

The venue features two primary public entry points designed to handle high-volume crowd flow efficiently:

1. Main Entrance (North/East Rotunda off Waterman St): Features the primary box office ticketing windows, security screening lanes, and direct access to the main 100-level concourse.
2. Commerce Street Entrance (West Side): Positioned adjacent to the Commerce Street Arts District, serving patrons arriving from downtown parking structures and ride-share drop-off zones.

Strategic Ticket Purchasing Advice for 2026

When buying tickets for events at INTRUST Bank Arena, applying strategic selection criteria ensures maximum value and prevents unexpected viewing issues.

• Verify Stage Angles on Side Sections: For end-stage concerts, exercise caution with high row numbers in Sections 105, 106, 119, and 120. These sections sit adjacent to the performance boundary; extreme side-angle tickets may obscure rear projection screens or back-of-stage set pieces.
• Check Sound Board Placement: For major arena concert tours, the main audio mixing console and lighting rig are positioned on the floor directly in front of Section 117. While seats in Section 117 offer direct audio mixes, rows 1 through 5 in this section may occasionally have lower visual elements partially obscured by light towers.
• Understand Seat Numbering Orientation: Seat #1 in any section within INTRUST Bank Arena is consistently located on the right side of the section when facing down toward the floor or ice surface. As seat numbers increase, you move left across the section toward the adjacent lower-numbered section.
• Utilize Official Ticketing Partners: Select-A-Seat remains the primary box office ticketing system integrated with the venue. Securing digital tickets through authorized primary channels protects against invalid barcode duplicates often encountered on unverified secondary resale boards.

Frequently Asked Questions

What are the best seats for a concert at INTRUST Bank Arena?

For the best balance of sightlines and acoustics, Sections 102, 103, 122, and 123 in rows 5 through 15 offer elevated, clear views of the stage without floor interference. Straight-on views are available in Sections 116–118, while Floor Sections 1 through 3 put fans closest to the performers.

How many seats are in a row at INTRUST Bank Arena?

Most standard lower and upper bowl rows contain between 14 and 22 seats, depending on the section width. Seat #1 is always located on the far right edge of the section when looking down at the stage or ice sheet.

Are 200-level upper bowl seats worth buying?

Yes, 200-level seats offer high-value sightlines at lower price points. The steep design of the upper bowl ensures patrons remain relatively close to the arena floor, though central sections (Sections 202–204 and 212–214) are preferred over corner or end-zone sections.

Where is the home team attack zone for Wichita Thunder hockey?

The Wichita Thunder attack the goal twice in front of the south end sections (Sections 107 through 109). Sitting in these sections or nearby corners gives fans the best view of home team scoring opportunities during the first and third periods.

How do I access wheelchair accessible seating at the arena?

ADA accessible seating platforms are located along the top rows of the 100-level and select 200-level sections. Elevators situated at the main entry rotundas provide seamless step-free access to all concourses and executive levels.