Nashville Police Non-Emergency Contact Guide (2026): Numbers, Reporting Options, And Precinct Directory

The primary non-emergency phone number for the Metro Nashville Police Department (MNPD) is (615) 862-8600. This dedicated line serves all of Metropolitan Nashville and Davidson County for situations that require police attention but do not involve immediate danger, active violence, or life-threatening emergencies.

Disambiguation Note: The MNPD non-emergency system covers the consolidated City of Nashville and Davidson County area. If you are located within independent satellite municipalities such as Belle Meade, Berry Hill, or Goodlettsville, local police departments maintain separate dispatch channels, though MNPD emergency communications can redirect calls when necessary.

Directing Calls in Davidson County: When to Use Non-Emergency vs. 911

Knowing whether to dial 911 or the MNPD non-emergency dispatcher at (615) 862-8600 ensures critical public safety resources remain available for life-threatening crises while still providing timely assistance for minor incidents.

Situations Requiring 911 Immediate Emergency Dispatch

Dial 911 immediately if any of the following circumstances occur:

• Crimes in progress, including active break-ins, robberies, assault, or vandalism where the suspect is still on scene or nearby.
• Motor vehicle accidents involving injuries, blocked major thoroughfares (such as I-40, I-65, I-24, or Briley Parkway), or suspected drunk driving.
• Physical threats, domestic disputes with potential violence, or weapons being displayed brandished or fired.
• Fires, visible smoke hazards, or medical emergencies requiring immediate emergency medical services (EMS).

Situations Requiring (615) 862-8600 Non-Emergency Dispatch

Call the non-emergency line for public safety needs that do not pose an immediate danger:

• Discovering property damage, vehicle break-ins, or theft after the suspect has already fled the scene.
• Minor motor vehicle collisions where no injuries exist, both vehicles are operable, and traffic is not significantly obstructed.
• Loud party, music, or construction noise complaints occurring outside allowed municipal hours.
• Inquiring about impounded vehicles, vehicle towed from public rights-of-way, or abandoned vehicles on public roads.
• Suspicious activity that occurred earlier in the day or non-urgent neighborhood concerns requiring a patrol officer check.

Operational Dispatch Protocol

Emergency 911 communications always take priority over the non-emergency queue within the Nashville Emergency Communications Center (ECC). During peak operational hours, non-emergency callers may experience holding times as dispatchers process incoming emergency calls. If your non-emergency situation escalates into an active threat while waiting on hold, hang up immediately and dial 911.

Nashville Police Service Channel Decision Matrix

Selecting the proper communication pathway expedites service delivery and reduces administrative backlogs. Below is the 2026 operational overview for reporting incidents across Davidson County.

Filing Police Reports Online via HubNashville

For non-violent incidents where suspects are unknown and physical evidence does not require immediate processing, MNPD utilizes the HubNashville reporting interface. Using digital filing frees up patrol officers for priority field response and allows property owners to quickly secure official police report numbers for insurance reimbursement.

Qualifications for Digital Report Submission

To submit an online non-emergency report through Metro Nashville’s public portal, the incident must meet all of the following parameters:

1. The incident occurred within Davidson County limits.
2. It is not an active emergency or life-threatening situation.
3. There are no known, identifiable suspects present at the scene.
4. No firearms, dangerous weapons, or hazardous materials were involved or stolen.
5. The incident did not take place on a state highway or interstate ramp where state highway patrol jurisdiction applies.

Step-by-Step Reporting Workflow

1. Access the official HubNashville portal or mobile application on your digital device.
2. Select Report an Incident and navigate to the Police Non-Emergency Report section.
3. Choose the specific classification: Lost Property, Theft from Vehicle, Vandalism under threshold limits, or Identity Theft.
4. Input the exact location details, including street addresses, cross streets, or prominent landmarks (e.g., Near Lower Broadway, East Nashville, or Green Hills Shopping area).
5. Itemize all stolen or damaged property with detailed descriptions, estimated values, model numbers, and serial numbers.
6. Attach supporting documentation, such as security camera screenshots or video download links, if available.
7. Submit the report. You will receive a temporary tracking ID immediately, followed by an approved official MNPD incident report number via email once reviewed by a desk officer within 24–48 hours.

MNPD Precinct Directory and Desk Operations

The Metro Nashville Police Department operates eight specialized field precincts across Davidson County. Precinct lobbies offer walk-in report filing during business hours and provide dedicated local contact points for community safety coordinators.

MNPD Precinct Regional Locations (Davidson County) ┌─────────────────────────────────────────────────────────────┐ │ North Precinct Madison Precinct East Precinct │ │ (20th Ave N) (Union Hill Rd) (Gallatin Ave) │ ├─────────────────────────────────────────────────────────────┤ │ West Precinct Central Precinct South Precinct │ │ (Charlotte Pike) (Korean Vets Blvd) (Hardison Pl) │ ├─────────────────────────────────────────────────────────────┤ │ Midtown-Hillsboro Hermitage Precinct │ │ (24th Ave S) (James Kay Lane) │ └─────────────────────────────────────────────────────────────┘

Central Precinct

• Jurisdiction: Downtown Business District, Lower Broadway Entertainment District, Gulch, and SoBro.
• Address: 601 Korean Veterans Boulevard, Nashville, TN 37210
• Desk Line: (615) 862-7611
• Lobby Hours: 8:00 AM – 4:00 PM (Monday through Friday)

East Precinct

• Jurisdiction: Historic East Nashville, Inglewood, Five Points, and Lockeland Springs.
• Address: 600 Gallatin Avenue, Nashville, TN 37206
• Desk Line: (615) 862-7520
• Lobby Hours: 8:00 AM – 4:00 PM (Monday through Friday)

Hermitage Precinct

• Jurisdiction: Hermitage, Donelson, Old Hickory, and Nashville International Airport surrounding corridors.
• Address: 3701 James Kay Lane, Hermitage, TN 37076
• Desk Line: (615) 880-1700
• Lobby Hours: 8:00 AM – 4:00 PM (Monday through Friday)

Madison Precinct

• Jurisdiction: Madison, Rivergate commercial corridors, and northern Davidson County residential zones.
• Address: 500 Myatt Drive, Madison, TN 37115
• Desk Line: (615) 880-3111
• Lobby Hours: 8:00 AM – 4:00 PM (Monday through Friday)

Midtown-Hillsboro Precinct

• Jurisdiction: Vanderbilt University area, Belmont, Hillsboro Village, Green Hills, and West End.
• Address: 1441 12th Avenue South, Nashville, TN 37203
• Desk Line: (615) 880-1411
• Lobby Hours: 8:00 AM – 4:00 PM (Monday through Friday)

North Precinct

• Jurisdiction: North Nashville, Bordeaux, Buena Vista, and Whites Creek.
• Address: 2231 26th Avenue North, Nashville, TN 37208
• Desk Line: (615) 862-7401
• Lobby Hours: 8:00 AM – 4:00 PM (Monday through Friday)

South Precinct

• Jurisdiction: Antioch, Nolensville Pike corridor, Southeast Nashville, and Priest Lake areas.
• Address: 3541 Hardison Place, Antioch, TN 37013
• Desk Line: (615) 862-7744
• Lobby Hours: 8:00 AM – 4:00 PM (Monday through Friday)

West Precinct

• Jurisdiction: Bellevue, West Meade, Charlotte Park, and Sylvan Park.
• Address: 5500 Charlotte Pike, Nashville, TN 37209
• Desk Line: (615) 862-7700
• Lobby Hours: 8:00 AM – 4:00 PM (Monday through Friday)

Preparation Checklist: Information Needed When Calling

When contacting the non-emergency dispatch line at (615) 862-8600, dispatchers handle queries efficiently when detailed, organized information is provided.

Essential Incident Details

1. Precise Location: House or building numbers, street names, apartment unit numbers, or nearest intersecting streets. If calling from commercial districts like Opryland or Midtown, note parking lot levels or store entrances.
2. Timeframe: Exact dates and times the incident occurred, or the specific window of time you were away from your vehicle or property.
3. Suspect Descriptions (If Seen): Physical characteristics such as height, estimated age, clothing items, hair style, tattoos, or noticeable speech patterns.
4. Vehicle Characteristics: Make, model, color, body style, license plate state and number, and any distinctive features such as dented bumpers or custom stickers.
5. Stolen Items Log: Comprehensive list of missing belongings, emphasizing items with tracking capabilities (e.g., smartphones, laptops, GPS-enabled devices) or distinct serial numbers.

Tips for Property Loss Claims

If you are calling to file a vehicle break-in report, avoid touching or moving items within the vehicle prior to speaking with the dispatcher. If fingerprinting or evidence gathering is deemed necessary by field officers, preserving the scene ensures accurate processing.

Frequently Asked Questions

What is the main non-emergency phone number for Nashville Police?

The main non-emergency phone number for the Metro Nashville Police Department is (615) 862-8600. This line connects directly to the Nashville Emergency Communications Center for non-urgent police response throughout Davidson County.

Can I file a non-emergency police report online in Nashville?

Yes, minor non-emergency incidents without immediate suspects can be reported online through the HubNashville portal. Submitting details electronically generates an official tracking number that desk officers review to issue formal reports for insurance claims.

How do I get a copy of an existing MNPD police report?

You can request copies of official police reports online via the Metro Nashville Records Division portal or in person at the Central Police Headquarters. Reports typically become available 3 to 5 business days after the initial incident is processed by patrol officers.

Who do I call for non-emergency traffic issues or illegal parking?

Illegal parking or non-hazardous traffic concerns should be reported through the non-emergency line at (615) 862-8600 or via HubNashville. If a parked vehicle completely blocks a active traffic lane or emergency hydrants, dispatchers will send a parking enforcement or patrol unit.

Does the MNPD non-emergency line handle noise complaints?

Yes, non-emergency dispatch accepts reports regarding residential or commercial noise violations across Davidson County. Calls are assigned to precinct officers based on incoming call volume and priority status in the surrounding zone.

Efficient Public Safety Navigation in Davidson County

Utilizing the Metro Nashville Police Department's non-emergency channels appropriately guarantees that emergency dispatchers remain open for life-critical calls while maintaining neighborhood safety. For non-urgent incidents, dial (615) 862-8600 or utilize the digital HubNashville system to register report details, access precinct resources, and receive official documentation promptly.